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FAQ
Payment
1. we accept escrow on alibaba
2. you can pay using visa mastercard ,paypal ,western union ,qiwi and bank transfer
3. all the payment are accepted through security payment processor escrow
4. payment must be made within 3 days after placing order.
Delivery Details
1. Wordwide shipping (except some countries and APO/FPO address)
2. some countries is not in the freeshipping area ,pls contact supplier for ship cost discount ,then the supplier will give you a discount on the ship cost and change the price for you .
3. we only ship to confirmed order address ,your order address must atch your recipient address
4. service transit time is provided by the carrier andexcludes weekends and holidays,transit times may vary ,particularly during the holiday season. 5. if you have not received your shipment within 30 days from payment ,pls contact us , we will track the shipment and get back to you as soon as possible with a reply . our goal is customer satisfaction
Returns and Refunds
1. 12 months Manufacturer's warranty .buy with confidence ! accessories come with a 3-month warranty .
2. if you are not satisfied when you receive your item ,pls return it within 7 days for a replacement or money back . Please contact me before you return it.
3. defective items must be reported and returned to us within the warranty period (and in the original packaging ,if possible). you must tell us what the defect is and give us your order number
About Us
1. we are not responsibility for any important duties, taxes and charges . please check with your country's customs office to determine what these additional costs will be prior to bidding/buying .
2. all emails will be answered within 1 business day. if you do not receive our reply ,please kindly resent your email and we will reply to you as soon as possible .
3. serious buyer only ! please place order only if you agree with all the terms.
